Roblox Automatic Moderation Problem and Email responses (Appeals)

Recently, there has been a wave of reports from users claiming they have been falsely banned and got their games deleted by Roblox’s automated moderation system. The main problem is that these bans, often for serious reasons such as “sexual content” or “abuse of Roblox systems,” affect accounts or games that have not actually violated the terms of use. The biggest frustration is that appeals are often rejected by automated responses, and customer support refuses to provide detailed explanations or concrete evidence of the violation, making it impossible for users to defend themselves.

Some cases

Expected behavior

Get the experiences and accounts of those who suffered this bug unbanned and fix their automatic response via email.

9 Likes

I agree, automated replies are annoying as hell

2 Likes

Automated responses are forced to exist, but not in appeals. Who has approved this

2 Likes