Roblox BOTs Advertisment and Sponsor Sabotage issue

Help and Feedback Platform Usage Support
1

Hey guys, about 2 to 3 months ago I ran my last advertisement campaign. Whenever I checked my ad analytics, it felt really strange: a large amount of players were clicking and joining the game, but almost all of them left within 5 seconds. Because of this, my game ended up with barely any active players. I tried contacting Roblox Support about this issue, but they completely ignored the matter.

Here are the facts:

  1. My game has a badge that is awarded to new users after 10 to 60 seconds of playtime (498 players received it).
  2. The ad brought in 7,199 players in a single day (the ad campaign was specifically set to target NEW players who had never played before).
  3. My game server peaked at only around 50 players, and 55% of them were existing community members, not from the ad.

So if 7,199 players supposedly joined in one day, how could the badge only be awarded to 498 people?

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Also, we were spectating the players using our own custom-designed admin panel,

2 Likes
2

also keep in mind that an Script to keep these accounts off isnt working because once they join, the advertisment statistic is already manipulated, also i spend more than Recommendet on Advertisment funds…

1 Like
3

ye dont do it, had the same experience, it just hurts retention. Most of those users seem to be bots, idk why or which party does it
the badge part can be some error on your end as i think it was kind of fine on my end but they just stay still and leave after some time, that is correct

4

even worse, the bots dont even deploy aka spawn, they join, and leave without spawning