Roblox doesn't auto-save upon suspension of an account

Bug Reports Studio Bugs
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1

Earlier, I had been working on my game for hours and I decided to upload some decals for the game that I needed for what I was building. I uploaded about 4 and auto moderation took 3 of them down, on the third one my account was banned for one day. Knowing my studio was about to be shut off by Roblox as I got banned, I tried to save the game but Studio refused to do it and then about 10 seconds later it closed the game automatically and said I got banned. I took comfort though seeing it had said “Auto recovery file saved” something like that near the bottom of Studio upon the game closing. Fast forward 30 minutes after I had appealed all 3 of the assets successfully and my account was unbanned, I go onto the game and there is none of my changes I had made prior to being banned so I do the normal thing of checking my auto saves, no recovery file, I then proceed to do an entire scan of my PC for .rbxl files and still nothing.

This is frustrating, I spend hours working on something just for the auto recovery to fail and not actually save any of the changes I’ve made and even when trying to manually save my work before Roblox kicked me off studio, it refused. This is a deeply annoying problem for which puts me off developing on Roblox.

In summary, the problems are:

  1. Auto moderation took 3 of my assets down, all 3 of my appeals for them were successful.
  2. A ban should not be refusing to let me save my own work.
  3. Most importantly and central to this bug report, Auto recovery failed and didn’t save my work despite it saying it successfully did.

I can’t provide any images as this all happened rather in a flash.

Beta Features: All except New Luau type solver + Next Gen Studio Preview

System Information:
CPU: 13th Gen Intel i7-13700KF
RAM: 64GB
GPU: NVIDIA GeForce RTX 2060

Can give more information if necessary. Unsure if this is a widespread issue or just for me.

3 Likes
2

I don’t think this is really a bug. From what I know, when an account gets suspended/banned, all Roblox services are intentionally cut off, including Studio access and saving. That’s expected platform behavior, not something broken.

What you’re describing — wanting to still be able to save or rely on autosave even when banned — sounds more like a feature request (a change in how bans interact with Studio).

4

Not at all.

Upon the suspension;/ban being placed, it said it auto-saved so clearly there is a safety mechanism but that failed by the looks of it in my case.

5

I think saving more often would help prevent much progress from being lost.

6

You can:

-- Put this in command bar
local AutoRecoveryMinutes = 1
settings().Studio["Auto-Recovery Interval (Minutes)"] = AutoRecoveryMinutes 
-- (Default: 5)
7

This just happened to me, got banned for uploading an image and couldn’t do anything in studio besides quit or log out. I was luckily able to appeal it but I reopened Studio and it didn’t save anything. I remember seeing auto recovery messages in the output, yet there were no auto save files from today when I looked for them.
Yes, someone might say I should’ve been using team create, but I was deliberately working in a place without team create due to another issue team create was causing, Studio disconnecting after 5 minutes with "Disconnect from UNASSIGNED_SYSTEM_ADDRESS"
If they’re gonna force you to close Studio when you get banned, they should at least have the courtesy of saving the game for you, let alone when you get falsely banned.

1 Like