Roblox is Creating 1-Player Servers over Filling Existing Ones, Harming Interaction

Roblox as of the past 20 minutes or so, began opening new servers for every single player in my experience, rather than properly filling existing servers and adhering to my settings in ‘Access’. I have server size set to 50, and custom social slots for 8 - yet every new player is being thrown into a brand new server. Our game is a social game, so it harms the core component of our game which leads to poorer ratings and harm in growth.

Example of the issue in server lists:

Here is what my ‘Access’ settings state:

And server management:

— After about 10 minutes POST migrating servers to 'new update as an attempt to remedy this issue —

This is the server list:

Still random 1 player servers are opening when they should be properly filling the existing ones.

Expected behavior

Roblox should be properly filling servers, not making a new server for every user. This is even occurring after migrating servers.

This is inconsistent behavior as of the past half hour. Sometimes servers are filling, sometimes they are not. It has become problematic enough to make a dev forum post on it.

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Just noticed someone made a topic right before mine posted.

https://devforum.roblox.com/t/roblox-will-sometimes-fail-matchmaking-sending-every-single-new-player-into-their-own-server-only-filling-servers-up-to-1-player/3981356/2

Might be best to centralize into one thread over there. Keeping this up at the moment to keep the information for engineers available if it is helpful. If a moderator wishes to lock or delete this thread, feel free - otherwise I will do it myself once there is a solution. Apologies for the double post.

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Salutations!

Thanks for reporting!
Indeed, we’ve seen the earlier post, and now that it’s acknowledged, I’ve assigned it for Investigation.

The thread mentioned is the option to stay tuned for any updates on the matter, so I’ll close this topic accordingly.

Thanks again for your patience and your understanding.
Have a nice day!

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