Roblox Not Responding crashes on (most) games

Bug Reports Engine Bugs
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CPU

Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz

Base speed:	3,50 GHz
Sockets:	1
Cores:	4
Logical processors:	8
Virtualization:	Enabled
L1 cache:	256 KB
L2 cache:	1,0 MB
L3 cache:	8,0 MB

Memory

32,0 GB DDR3

Speed:	1600 MHz
Slots used:	4 of 4
Form factor:	DIMM
Hardware reserved:	128 MB

GPU 0

Intel(R) HD Graphics 4600

Driver version:	20.19.15.5171
Driver date:	04/11/2020
DirectX version:	12 (FL 11.1)
Physical location:	PCI bus 0, device 2, function 0

This bug happens way more often in Forsaken, I have tried various fixes but nothing seemed to work, reinstalling roblox and restarting does seem to help as the crash is delayed after restarts, after that it seems to crash after ~10 minutes of gameplay (sometimes way sooner)

This first happened in Forsaken 3 days ago, everything seemed normal… but then my roblox crashed, and rejoined, then after some time, crashed again, again, again, and so on… As far as I know Forsaken has a 100% chance of me eventually crashing.

The crash is sudden, there’s not really a sign that it’ll shortly crash. It just freezes, and does the Not Responding hang

I don’t think its exclusive to Forsaken since I have not seen a single report in the discord/the internet of someone else’s roblox crashing consistently. Plus there are other reports of crashes in other games, but marked as fixed.

Oh btw by “crash”, I’m referring to the “Not Responding” hang type of crash.

Additional Details: The crash seems to be tied to the player activity, when I afk for half an hour, it doesn’t crash, just kicked due to inactivity, and the app is still fine.
Games this happened on: Tower Defense Simulator, SCP Roleplay, Forsaken, Blood Debt, Dead Rails, Grow A Garden

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A private message is associated with this bug report

2 Likes
2

I’ve just did some more digging and it seems like this is related to:
https://answers.microsoft.com/en-us/windows/forum/all/windows-11-performance-install-integrity-checklist/9bada08d-0446-4b0f-b9a2-8382a6c90941

I did a sfc /scannow and it did found corrupt files. I’ll be testing if the crash still happens now… nope
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1 Like
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It also does this on Blood Debt. I sent the log in the PM

4

Intel GPU really went crazy :sob: Microsoft doesn’t care the intel GPU. :confused:

5

it seems to be related to memory, it also happened in Dead Rails and Tower Defense Simulator

6

Hello,

Thank you for this bug report!

We need additional debugging information to determine the source of the hang. Can you please follow these instructions to gather a minidump when the application begins to hang?

  1. Download and install ProcDump: ProcDump - Sysinternals | Microsoft Learn
  2. Create a folder to store the dumps, e.g. C:\dumps.
  3. Open an elevated command prompt where you extracted procdump and run this command: procdump -h -i C:\dumps (replace the path at the end if you created the folder elsewhere).
  4. Click “yes” if any prompts appear.
  5. Run Roblox Player again and reproduce the behavior. It will automatically create a minidump file in the location you specified.
  6. Compress the minidump from the timestamp when you noticed the behavior, and attach it to the private message associated with this bug report.

Thank you!

2 Likes
12

This is happening to me too on MacOS.