Roblox Rejected my Devex request and wont let me contact support

Recently I sent in devex requests which were promptly denied. Since then I have tried to contact support to no avail, either they completely ghost me and not e-mail me back. Or they send me to their crummy AI support agent which gives no help and shuts down the conversation after just one question.

What I think is the reason for my requests not being accepted is that our game was moderated for being a “social hangout” when it was a vehicle simulator were you grinded and earned money, we relaunched the game but roblox still wont allow me to devex the money I have earned.

It has been a week still no response even though its supposed to be 2-5

I have friends that have had said issue where they just ghost you dont respond and just deny your requests. This is very frustrating since I spent almost every waking hour after school on this game for months just for me to never see the fruits of my labor.

I dont know if I should just keep trying to contact support and file claims and fail or should I just quit trying because this is frustrating.

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Wait a couple more days, it’s business days so saturday/sunday or any day in which the companys closed don’t count. I remember when they rejected my request a couple years back it took 9 days to receive a response.

Is there a reason why they were denied? It could be name discripency or something.

They put it bluntly as “Not Eligible” Even though I meet all of the requirements.

Thats awfully weird but I’ll continue to be patient but it is also frustrating this is even an issue in the first place.


Welp Theres nothin i can do, roblox AI refuses to let me E mail support and when i did get through to support they ghosted me for over two weeks with no response.

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