Roblox studio randomly crashing

I’m having an issue with my roblox studio, it simply freezes or crashes or just crashes after some time, like it just closes, ive tried everything from disabling beta features to installing old drivers, removing all plugins, i even reinstalled windows and factory reset it and it still happens, I am not sure what to do, sometimes it takes 5 minutes sometimes 2 hours, sometimes instantly, it started happening 3 days ago, sometimes when i click play and then stop it freezes and i have to use the task manager, same goes if i try to close studio it simply freezes and i have to use the task manager

A private message is associated with this bug report

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Hi @SilentTigerFX

Please send some log/dump files in the private message associated with this bug report, so we can find the root cause of the issue!

Tag me when you’ve done it!

Thanks!

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Hey @Focia19,

I have uploaded the log file in private messages

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I have the same exact issue, can I also give you my log/dump files and see if you can help please?

Yes, please!

I will attach them to the internal ticket, and the engineer will take a look when the ticket will be picked up!

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Hello! might be a silly question but do you know how long we might be expected to wait for this issue to be addressed by the engineer? I’ve also had this problem with my main project and it is very frustrating but also concerning as it has completely shut down our ability to work as a team.

If you need any resources from me to help solve this ASAP let me know and I’d be happy to help!

I noticed that the crashing only happens for me when Team Create is enabled. I have checked autosave files they work just fine. Is this the case for you too? If so, it might be a Team Create issue. I have seen this pop up a few times over the years on the Bug Reports wall and it seems to get resolved eventually so fingers crossed!

Something similar has started happening to me over the last couple weeks in published places.
Sometimes after pressing play Studio will just silently crash.

When it happens seems to be random, but it only ever seems to happen once between computer restarts.