After weeks of back and forth with ROBLOX support, I’ve officially hit a wall. Despite being a dedicated developer for over a decade, I’ve been met with copy paste replies.
(i.e: “Please check out the Building and Script Help and Tutorials”)
I’ve provided videos, detailed reports, and followed every step they gave me, yet the issue persists. I strongly believe this is a platform issue, specifically something on the backend copy of the experience or just the overall issue with ROBLOX studio. NOT the error of myself.
So now I turn to the community for help since ROBLOX support has been utterly useless, up to this point (sixteen emails later).
Has anyone else experiences severe lighting glitches in Studio or live games? Feel free to check the link to take a look! https://youtu.be/-EPA4xKQku8
Hopefully either someone can point me in the right direction or someone has a solution.