Roblox support hasn't gotten back to me in over 2 weeks

So about 3 weeks ago, my game Asylum Life with over 38 Million visits got banned for for “Discrimination, Slurs, and Hate Speech”. I didn’t have anything bad in the game except for some player generated text which went though the Roblox filter.

I contacted Roblox support asking what caused the ban so I could swiftly remove the asset/feature. They got back to me a few days later asking for more time to complete their review. But it’s been over two weeks since and they haven’t gotten back to me.

Is their something I should do or is this normal and I just need to wait longer?

Any help would be much appreciated.

1 Like