ROBLOX thinks I'm on mobile despite playing with a laptop/PC

Bug Reports Engine Bugs
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1

Hello ROBLOX!
I’m currently experiencing an issue where ROBLOX thinks I’m playing on mobile. I’m using an Insprion 14 7445 2-in-1 running Windows 11. As stated earlier, the ROBLOX client thinks I’m playing on mobile and as such, wouldn’t let me shiftlock, camera automatically rotates if I’m pressing A or D after manually moving it, and so on.

Here’s a screenshot of me enabling Click-To-Move. Notice how the Jump button appears despite being on PC.

Roblox 8_5_2025 1_27_58 PM
Roblox 8_5_2025 1_27_58 PM1920×1200 123 KB

(EDIT: For anyone having the issue, you might have touchscreen enabled. Turning it off seems to fix it.)

Expected behavior

What I was expecting to happen was ROBLOX thinking I’m on PC, letting me shiftlock and not having any of the mobile-exclusive features.

19 Likes
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I’m pretty sure this only happens if you use the microsoft store, since it treats anything with a touchscreen like a phone. If you want to keep your touchscreen on, I’d suggest you download roblox off the website, since it works better for pcs, and make sure nothing is touching the screen.

2 Likes
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its happening on website pc version too, they added touch controls but its always on even if you dont touch the screen similar to chromeos ver.

also why would anyone ever use the touchscreen on pc for games when theres a keyboard and trackpad right below it?

1 Like
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As I’m aware they haven’t, I have a touchscreen laptop that works, but not for the pc version of roblox, it just glitches and doesn’t show the mobile controls.

To answer your question: Considering it’s a 2-in-1 laptop, you could use it as a tablet to draw something or take down notes.

1 Like
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Duplicate:

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Duplicate of the report linked above.