Today, I cashed out my pending Robux from my group into my account, but the Robux disappeared afterward. I rechecked the audit log and the transactions tab, and they both show that the Robux were transferred to my account, but my balance still remains the same.
Expected behavior
Not sure what happend, probably a bug so i hope they can fix it real quick.
This has happened before as well — there’s just a delay of a few hours due to a backlog🤮
Edit: I assigned this emoji to the period key and now I can’t get rid of it:face_vomiting:
I’ll fix it once I switch to my PC:face_vomiting:
Engineers are aware of this and it’s being looked into. Your actual payouts are not affected.
We’re aware of a delay in funds appearing on the receiving account. This may take several hours to update and we’re working to accelerate its resolution. We apologize for the inconvenience.
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This issue should be completely resolved now. Please confirm if everything is back to normal for you. Thanks again for the report!
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