Security notification forces reset to my password and code won't send

Hello there, when i try to log into one of my accounts a security notification appears, forcing me to put the verified email or phone number to reset the password. I sadly don’t have an phone number, but i remember having an email. When the code sends, i receive nothing. I tried contacting support and they keep rejecting me- support should help people.


Devices the issue occured:
Android tablet
Iphone
Around BST UK Time

Expected behavior

Security notification should be removed and i can access the account like normal

2 Likes

Hello! I hope you’re doing well.

Thank you for taking the time to read our message.
Thank you for bringing this to our attention. Upon review, we found that this report is a duplicate of an existing case regarding the same issue. Please be assured that the matter is already being monitored and addressed under the original report.

error digit code email doesnt send code to reset password - Bug Reports / Roblox Application and Website Bugs - Developer Forum | Roblox

Thank you again for your cooperation!

2 Likes

@MaxCaulfield_001 its not mine. My username is olga901.

Thanks you so much please help her

Yes but he mean that it post writing by me it same you bro