Server Crashing Unexpectedly

For the following game:

Server crashes unexpectedly. I have tried everything from tracking memory to re-writing code to no avail since 2021.

My Support request is simple:

Please have someone, anyone check out my game to view the Server logs and give me information about the cause of the crashes, and if it is a Roblox Bug.

If it is a Roblox Bug it needs to be fixed immediately.
If it is something I have not been able to detect all year, then this will be extremely helpful to fix once I am informed and share with the community.

Expected Behavior

Server does not crash randomly/unexpectedly.

Actual Behavior

Server crashes (Everyone in the server disconnects) randomly and unexpectedly.

Issue Type: Server Crashing?
Impact: High
Frequency: Random
User: LadyAka, 25126430

Crash Log?:
Sent to Members - bug-files - DevForum | Roblox
Titled: LadyAka Crash Log (ngpt2)

Log crash time:

04/03/2023, 7:52AM JST.

I am out of options. I have researched all relevant or similar DevForum posts with no solution. The behavior does not seem to be predictable, and I have no way of knowing what causes the crashing after all of my attempts since once the server is crashed, I have no access to the information. Therefore, I cannot give a definite Reproduction method, I can only link the game.
2 Likes

We’ve filed a ticket into our internal database for this issue, and we will update you when we have further information.

Thanks for flagging!

2 Likes

Any updates on this? Does it normally take a month to receive further information?

This issue happened to me a few days ago, all servers and players in them have crashed.
The way it happened is client just closed without any error messages.
It can disrupt afk farm systems in my game and eventually make players quit.

This should be resolved - anyone still having issues?

2 Likes

I will try to get some reports from community members over the next week.

this issue is still actively happening to my game

1 Like

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