Server Save Failure: PublishService AssetUpload failed. Info: UploadStatusPolling max polling retry reached

I am trying to update my game but it fails and this error comes up. Why is this happening and what are the steps to resolve this issue on my end?

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this is happening to me aswell

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this is happening to us as well!

after you publish, it errors:

it doesn’t let you press any more buttons:

and you also can’t download the place file, because studio tries to call PublishService first, which seems like an oversight

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ye this is definetly a problem on roblox’s end i thought my game had a problem in it or something.

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Can’t create a local copy either

Last time this happened I lost a lot of work.

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It’s happening to me too, can’t download copies as @neomfm said

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This is happening to me too! I hope it starts working soon.

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i am also experiencing this bug, it is definitely a roblox bug

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Same goes to me aswell while i am working on my experience

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I’m experiencing it too. I’ve just had to temporarily private one of my games because of this, as i was working on a very major bug fix that i now can’t publish.

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I can confirm this is happening to me as well, and many times:

and also sometimes it disconnected me from my session, but i think it’s on my end

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Yep, having the same issue, right now I’m just leaving Studio open in hopes I won’t get disconnected and the issue gets fixed, I have some progress ready for saving that I do NOT want to lose. I also made local files of models/scripts e.t.c. that I suspect might not have been saved on server. Sadly you are not able to download a copy of the entire place either so the seperate files for each script/model have to suffice.

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The same thing is happening for me

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Place saving is not working properly as well.

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this is so annoying. Publishing should never go down bruh

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The experience was 645 Concession Plaza under Southeastern Land (SEL)

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fr i had an update planned at 30 mins ago and now i got a bunch of ppl asking where the update is

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It seems to have suddenly started occurring almost 30 minutes or so ago for us too. Either Server Save Failure or Server Publish Failure results in the message “PublishService AssetUpload failed. Info: UploadStatusPolling max polling retry reached”.

Download a copy seems to try and first Save with PublishService… So we can’t download, can’t save changes, and can’t publish changes.

This really presents the concern of whether we’ll end up losing our place changes in Studio.

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same I am scared that I might lose what I was working on

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same here

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