Server/Game Shutdown (Errorcode = 1)

Expected behavior

Hello I have a problem with a map in my game, everytime me or anyone else tries to join it tells me that an developer has shutdown the server with the error code 1, but after I talked to my team members nobody did the shutdown can someone please help

Please attach the affected place ID and reproduction steps. You haven’t attached enough info here

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We use a teleport system which takes us from our main menu to the map. Our main map has this bug since the last update, which was fixed by temporarily deleting Adonis from the map. The place id is: 118625232240645

Hi,

Can you provide player logs when that happens?
here are the instructions: https://en.help.roblox.com/hc/en-us/articles/360016022492-How-to-Retrieve-Roblox-Studio-Logs

Hi, we downloaded a copy of the game and loaded it again. This worked, so we could close this case. However, the old version still has the same error.

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0.669.0.6690660_20250418T181303Z_Player_179C8_last.log (38,1 KB)