Shop N Go | Staff Guide

Staff Guide by Shop N Go

Hello! Welcome to the Shop N Go: “Rank Information” document. Please read all information regarding your rank, or future ranks you might be promoted to.

Staff Rules:

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As a staff, you are expected to follow all the rules. If you are a MR-SHR, you are a role model to all of our staff, and represent this group.

Any disrespectful, or unkind behavior will get you consequences.

No staff should have alts, this is to avoid any trolling, admin abusing, etc.

Shift Rules:

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  1. There may ONLY be one Host and one Co-Host.
  2. Only Manager+ may be host, only Assistant Manager+ may be Co-Host.
  3. Shifts must be 30 minutes or longer, however it can not exceed a time duration of 1 hour and 30 minutes.
  4. After one person has hosted, that person is not allowed to host for another 30 minutes, but anyone else will be able to during their cool down.
  5. Leaving a shift shows that you are irresponsible, and will lead to consequences. If you leave a shift, open a ticket in the communications server and explain why.

Promotion Rules:

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  1. Promotions are based on hard work, kindness, and professionalism.
  2. DO NOT free rank, everyone must earn their rank fairly.

Promotion rules will change once we add points.

Demotion Rules:

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  1. Demotions are only taken place if a staff member is violating our code-of-conduct, or staff information. We use a three-strike system. On the third strike it is a demotion.
  2. Only a HR is allowed to demote a MR, only a SHR is allowed to demote a HR.

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Rank Information:

LR - (Low Ranks)

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Rank: Junior Team Member
Description: As a JTM, your job is to work at the store, and attend shifts/training.
Rank Limit: Unlimited
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Rank: Team Member
Description: As a TM, your job is to work at the store, and attend shifts/training.
Rank Limit: Unlimited
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Rank: Senior Team Member
Description: As a STM, your job is to work at the store, and attend shifts/training.
Rank Limit: Unlimited
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Rank: Store Security
Description: As a Store Security, your job is to work at the store, attend shifts/security training, watch the doors to make sure nobody shoplifts, arrest the shoplifters, and deal with trollers/etc.
Rank Limit: Unlimited

MR - (Middle Ranks)

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Rank: Intern
Description: As an Intern, your job is to attend shifts, work at the store.
Rank Limit: Unlimited
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Rank: Senior Intern
Description: As an Senior Intern, your job is to attend shifts, work at the store.
Rank Limit: Unlimited
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Rank: Team Leader
Description: As a Team Leader, your job is to attend shifts, work at the store, and kindly watch over staff to make sure they are doing everything properly.
Rank Limit: Unlimited
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Rank: Senior Team Leader
Description: As a Senior Team Leader, your job is to work at the store, kindly and watch over staff to make sure they are doing everything properly.
Rank Limit: Unlimited
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Rank: Executive Team Leader
Description: As an Executive Team Leader, your job is to attend shifts, work at the store, and kindly watch over staff to make sure they are doing everything properly.
Rank Limit: Unlimited
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Rank: Store Supervisor
Description: As a Store Supervisor, your job is to attend shifts, work at the store, and kindly watch over staff to make sure they are doing everything properly.
Rank Limit: 40
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Rank: Assistant Manager
Description: As an Assistant Manager, your job is to attend shifts/training, assist the Store Manager with co-hosting shifts/training, work at the store, and kindly watch over staff to make sure they are doing everything properly.
Rank Limit: 40
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Rank: Store Manager
Description: As an Store Manager, your job is to attend shifts/training, host shifts, use mod properly, warn/kick trollers, and kindly watch over staff to make sure they are doing everything properly.
Rank Limit: 30

HR - (High Ranks)

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Rank: Assistant Director
Description: As an Assistant Director, your job is to attend shifts/training, host shifts/training, use admin properly, warn/kick/ban trollers/exploiters, give promotions/demotions, and kindly watch over staff to make sure they are doing everything properly.
Rank Limit: 30
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Rank: Store Director
Description: As an Store Director, your job is to attend shifts/training, host shifts/training, use admin properly, warn/kick/ban trollers/exploiters, give promotions/demotions, and kindly watch over staff to make sure they are doing everything properly.
Rank Limit: 20
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Rank: Board of Directors
Description: As Board of Directors, your job is to attend shifts/training, host shifts/training, use admin properly, warn/kick/ban trollers/exploiters, give promotions/demotions, and kindly watch over staff to make sure they are doing everything properly.
Rank Limit: 15
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Rank: Executive Assistant
Description: As an Executive Assistant, your job is to attend shifts/training, host shifts/training, use admin properly, warn/kick/ban/ban trollers/exploiters, give promotions/demotions, and kindly watch over staff to make sure they are doing everything properly.
Mentoring: You are on your way to becoming a SHR. Depending on the roles needed to be filled for SHR, you will be part of a mentorship where you choose which department you would like to be a part of, the SHR leaving that position will then teach you how to operate that position.
Rank Limit: 10

SHR - (Senior High Ranks)

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Rank: Developer
Description: As a Developer, you are not required to attend shifts/training, but you may if you choose to (Exceptions, you must know how to host a shift, use proper grammar/punctuation) Using admin properly, warn/kick/ban/pban trollers/exploiters, give promotions/demotions, and kindly watch over staff to make sure they are doing everything properly.
Rank Limit: Unlimited/Depends on need
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Rank: Head Developer

Description: As a Head Developer, you are not required to attend shifts/training, but you may if you choose to (Exceptions, you must know how to host a shift, use proper grammar/punctuation) Using admin properly, warn/kick/ban trollers/exploiters, give promotions/demotions, and kindly watch over staff to make sure they are doing everything properly.
Rank Limit: Unlimited/Depends on need
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Rank: Chief Communications Officer
Description: As a CCO, your main responsibility is to manage alliances, alliance events, applications, and check in on our allies.
Rank Limit: 4

You are not required to attend shifts/training, but you may if you choose to. Using admin properly, warn/kick/ban/pban trollers/exploiters, give promotions/demotions, kindly watch over staff to make sure they are doing everything properly.
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Rank: Chief Recruitment Officer
Description: As a Chief Recruitment Officer (CRO), your job is to manage HR applications with the other CRO’s, recruiting at the GRP, and advertising on discord servers with a advertising channel. You’re not required to advertise with the Roblox paid ad, however you are totally able to.
Rank Limit: 4

You are not required to attend shifts/training, but you may if you choose to. Using admin properly, warn/kick/ban/pban trollers/exploiters, give promotions/demotions, kindly watch over staff to make sure they are doing everything properly.
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Rank: Chief Staff Officer
Description: As a CSO, your main responsibility is to watch audit logs for promotions/demotions, carry out promotional events, as well as demotions needed for inactive staff, recruiting members, and gamenights!
Rank Limit: 4

You are not required to attend shifts/training, but you may if you choose to. Using admin properly, warn/kick/ban/pban trollers/exploiters, give promotions/demotions, kindly watch over staff to make sure they are doing everything properly.
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Rank: Vice President
Description: As a VP, your main responsibility is to assist the President, and CEO. You have the ability to do any of the above responsibilities if you want. Managing staff, and below ranks.
Rank Limit: 2

You are not required to attend shifts/training, but you may if you choose to. Using admin properly, warn/kick/ban/pban trollers/exploiters, give promotions/demotions, kindly watch over staff to make sure they are doing everything properly.
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Rank: President
Description: As a President, your main responsibility is to assist the CEO. You have the ability to do any of the above responsibilities if you want. Managing staff, and below ranks.
Rank Limit: 3

You are not required to attend shifts/training, but you may if you choose to. Using admin properly, warn/kick/ban/pban trollers/exploiters, give promotions/demotions, kindly watch over staff to make sure they are doing everything properly.
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Rank: CEO
Description: N/A
Rank Limit: 1

Created by SNG Staff Department. Updated: 06/09/2020.