As u can see in the picture that my friend can’t find my game or my profile and I don’t have him blocked, this is such a weird behavior because he’s already in the development group with tester role so should be able to join like my other tester.
My other tester able to join but why he isn’t?
Expected behavior
Able to see my profile, games and join the games
this could be an issue with their account. see if they can join and view your profile on an alternative account (or while logged out)
Alright, let’s see I’ll tell him when he got back
Since it wasn’t linked in the original post. Here seems to be the game in question:
Perhaps it’s due to theirs country. I see that the game is restricted in Belgium, Netherlands, Australia and united kingdom for users under 18 years old
If they are in any of these locations then the game might not be accessible
@Arethuxia are your friends age verified?
Yes, he does.
His content maturity also set to restricted and the game age is for 5 and above.
Perhaps, I’m not sure I shall ask him later
But I’m wondering why he’s unable to open my profile too.
Hey @Arethuxia ,
Thanks for the response. Yes let us know your friends verified age and we can have a better idea for that. For the account access, we’ll loop in the right folks to see why that is.
