FOR STAFF: VIEW PM ABOUT INFORMATION REGARDING ACCOUNT OWNERSHIP
I sent a message to support about my display name change on my badge-verified account “secretco_holder” but I didn’t get a good response back or they didn’t fix the issue. I’m looking to see if fourm staff can help since some issues in the past have been fixed by them.
Information:
Account: secretco_holder
Reason for badge re-grant: Display name was change and the badge was lost, but the display name has been changed back to the original when the account was verified.
Literally 5 different customer support employees at Roblox have sent me emails that say this exact same thing, “Thank you for contacting Roblox Customer Support. Our team is currently reviewing your request and will follow up with you within 24 hours.”
It’s not helpful, they respond with the same email and assign the ticket to a new person.
A private message is associated with this bug report