Studio closes as soon as I attempt to open any game

Bug Reports Studio Bugs
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#1

I was working on a game in Studio for a few hours, and all was going well. I was using Test Solo a few times, working on Constraints. And then Test Solo stopped working.

I thought maybe it was because I had inserted a VehicleSeat, so I removed it. Test Solo still did nothing but show the little loading image and then disappear. So I saved my work and restarted Studio.

But now, I cannot open any game. As soon as I click on the game to load, or even a New Place icon, Studio closes down. It doesn’t give a crash warning, it doesn’t show me a glimpse of the game, it just gets halfway through the green loading bar, and then closes everything.

I have tried rebooting my computer. I have tried uninstalling and reinstalling Roblox. I have tried opening templates, saved games, games from online. Nothing is working.

Any ideas what’s going on? If there are log files I could post, where would they be?

EDITED: Here’s all that shows up in my logs folder:

Summary

03.10.2016 14:16:10.55312 (0.0000000)Log “RobloxStudio”
14:16:10.55312 (0.0000000) StandardOut ready.
14:16:11.56312 (0.5427961) CrashReporter Start
14:16:11.56312 (0.5468190) Initializing CrashEvent request, url: http://data.roblox.com/Error/Dmp.ashx?filename=C%3A\Users\REDACTED\AppData\Local\Roblox\logs\log_4D6F2%200%2C%20262%2C%200%2C%2087765.RobloxStudio.crashevent
14:16:11.56312 (0.5478247) RobloxMainWindow::RobloxMainWindow - start
14:16:11.56312 (0.9477247) setAssetFolder C:/Users/REDACTED/AppData/Local/Roblox/Versions/version-7aa7a6036ac64377/content
14:16:14.59312 (3.8069592) RobloxMainWindow::handleFileOpen
14:16:14.59312 (3.8079597) RobloxMainWindow::handleFileOpen
14:16:22.1776 (11.8103378) RobloxMainWindow::RobloxMainWindow - end
14:16:25.4776 (14.5368027) RobloxMainWindow::handleFileOpen
14:16:25.4776 (14.6910998) RobloxIDEDoc::open - start
14:16:25.4776 (15.0937378) LogManager::kLogGuid = 9466E3
14:16:25.4776 (15.1018620) LogManager::kLogPath = C:\Users\REDACTED\AppData\Local\Roblox\logs
14:16:25.4776 (15.1028620) FastLog system ready.
14:16:25.4776 (15.1048619) Locking DataModel
14:16:25.4776 (15.2619120) Initializing Ogre
14:16:25.4776 (15.2619120) Initializing View
03.10.2016 14:16:26.5776 (15.4028522)End Log

1 Like
Studio SystemMenu crash report
Studio doesn't open place
#2

UPDATE: I can get new places, and places saved on my computer, to open up if I turn off my internet connection.

However, the new Physics option has disappeared from Workspace, so anything with Constraints is useless.

If I open up a place, and turn my connection back on, I cannot open up any other places until I turn the connection back off again.

However, I can still enter and play games just fine! It’s only Studio crashing.

1 Like
#3

What Studio version do you have, and is your connection stable? It sounds like it’s not loading settings from our website at all.

#4

Version 0.262.0.87765. My connection, while through WIFI, is not having any problems doing things such as loading models, decals, or audio.

As discussed in another thread, this error is only occurring with the SystemMenu toolbar. RibbonBar appears to work as it should.

#5

I cannot open any places at all. Clicking New closes Studio, so does going to Games > Edit. As does anything in Recent files.

#6

This should be fixed for now, but System Menu is highly unstable and not supported.