Studio - Could not open place [XXXXXXXXX]. Failed to fetch place info.

Open studio. Noticed the usual images associated with my experiences were all grayed out. When I try to open an experience I get the error. “Studio - Could not open place [XXXXXXXXX]. Failed to fetch place info.”. Some other experiences were able to open if pulling them from a local file.

Expected behavior

Normally, the thumbnail images would show. When I click on an experience it would open in studio.

A private message is associated with this bug report

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The same problem

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Hello! I hope you’re doing well.
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The problem still here, i cannot to join the place

Sorry, but because of these bugs and because I cannot to join the development site, I’m wasting time and cannot work on the project.

I am a developer of a fairly large game, Lumber INC.
I hope you can fix these bugs soon, thank you.

Hello! I hope you’re doing well.

Thank you for taking the time to read our message.

Since no additional information has been provided and we were unable to identify any issue at our end, we will proceed to close this report.

If the issue persists or if you obtain any new information that could help us analyze it further, please open a new report including all relevant details and a clear description of the problem. For more information on how to write a issue report please visit [How to post a Bug Report - Bug Reports - Developer Forum | Roblox].

Thank you again for your cooperation!