Studio fails to save (Goddang it Roblox, not again...)

[snoobi77333 (CallMehSnoob)]

The save failure is back. You guys JUST fixed it, and it now failed again. Really nice Roblox, really.

[BaconGuyplaysThis (Animator)]

we cant have anything for a while bro

[opzln (opz)]

yeah im also having this issue, again. unable to update my game

[snoobi77333 (CallMehSnoob)]

Honestly, what is even going on back there at Roblox?

[InotEpicDA]

they are trying to eat their potato servers again so there will be server problems

[BaconGuyplaysThis (Animator)]

try not to go down almost every day challenge impossible

[NeroCrafted]

Oh no… just when I try to finally work on something.

[NewFissy]

Having the same issue as well. Can’t publish at all to any place.

[bvetterdays (roman)]

Piggy-backing off this reply:

Game pages fail to load [Outage]

I don’t think we have more details to share here that would be useful for creators. Roblox infra generally needs to be tuned dynamically over time to keep up with changes and spikes in traffic patterns. When these issues happen, we have engineers 24/7 who get paged and will immediately look into and address these issues, and we do a lot of work to premeditate and improve on reliability. It’s best to file separate bug reports for these incidents because the games page is a very complicated beast…

@Hooksmith Do you see what I mean here? We need proper fixes, not temporary band-aids that stop working after a few hours. Can you please make sure there’s a thorough diagnosis of the root cause, and that it’s actually being addressed — instead of what seems to be happening now, where engineers are seemingly letting the issue resolve on its own, only for it to resurface hours later?

This exact issue has probably occurred 5–6 times just in the past week.

[snoobi77333 (CallMehSnoob)]

I can’t save either… by the way, take a backup of your game, alright?

[snoobi77333 (CallMehSnoob)]

Guys, I have a suggestion, stay in your places until the issue is resolved.

[faithlifer (7dash1a)]

Happens with both saving and publishing, from what I’ve noticed it started happening again around 15 minutes ago for me

[opzln (opz)]

Yeah that’s what i’m doing, I also instantly downloaded a copy of my game the moment it started happening

[faithlifer (7dash1a)]

same here (I just want to publish a quick bug fix for a friends only game)

[Majobe123]

Experiencing this also, always happens at the worst times

[K6tyusha (trickal)]

yo i think its fixed now

[faithlifer (7dash1a)]

Fixed now

[opzln (opz)]

Yeah seems fixed, i can publish again

[snoobi77333 (CallMehSnoob)]

Amazing. Let’s hope it does not fail for the 3rd time…

[Hooksmith]

@bvetterdays

Can you please make sure there’s a thorough diagnosis of the root cause, and that it’s actually being addressed — instead of what seems to be happening now, where engineers are seemingly letting the issue resolve on its own, only for it to resurface hours later?

Hey there, like I emphasized in the post you link, these issues are not self-resolving and we do have engineers getting paged and taking actions to fix these. I’ll see if I can get someone else to comment more on this, but please be aware that we take these things extremely seriously and a lot of effort is expended to root cause and address these issues properly, and also these issues might not have remotely similar root causes under the hood.