Studio GUI Completely freezing but still responsive

Its been a few weeks I’m experiencing this and i thought this would have been fixed with latest release but its not the case.

The Studio GUI completely freezes or turns completely black, as the video will demonstrate:

The problems happens randomly, at any time and its really stressful to work like this since I have to restart studio every single time just after 10 minutes to repeat everything again.

My specs:

CPU: 12th Gen Intel(R) Core™ i5-12450H
GPU: Nvidia RTX 2050 Laptop Edition
Ram: 16GB DDR4
OS: Windows 11 Home (clean installation)
Rendering Engine: Vulkan

Please resolve this issue as soon as possible, as its really impacting my workflow.

A private message is associated with this bug report

Salutations!

Thanks for bringing this to our attention.
A ticket was filed, but we need more information about it.

I can’t access the private message you’ve attached.
Could you try to send it again?
Please include a crash dump or a log file so we can be able to investigate it right away!

If you need assistance or info on how to get these files, please refer to the How to post a Bug Report - Bug Reports - Developer Forum | Roblox

Thanks for understanding!
Have A Nice Day!

Sure! but sorry for the ignorance, how would i send the private message again?

Ok nevermind i just remembered! sorry its been a while since i’ve used Dev Forums to post something :sweat_smile:

Hey! I’ve tried sending the Studio Log File to bug-files. But Im met with this Error:

Is there something i can do?

Hey there!
Haven’t seen that message before.

Try sending them to me, just let me know when you’ve sent them.
Thanks!

Sorry, but I get the same error even when I send it to you. I’ve tried changing the extension from .log to .txt thinking it was a file error but neither worked.

Hello there! Thanks for filing this bug - it looks like from your output logs that there are a lot of errors being reported from Vulkan. Can you try changing your rendering engine to see whether the problem still occurs? You can do this by going to File → Studio Settings → Rendering → Graphics Mode

If the error occurs again without using Vulkan, please send over those logs again