Hello There! I hope you’re doing well.
Thank you for your patience, Ty for clearing out you cannot send a microprofiler.
Maybe to identify the issue, you could send another type of doc
You mentioned that it freezes, but it doesn’t crash.
If it crash please include a program dump
But if not. please include your log files.
Following these steps will help us better understand the issue and work on a solution more efficiently.
Thank you again for your cooperation!