Since yesterday there has been an issue with opening up places on Roblox Studio. At first it was just large place files, but this eventually expanded to any place file, either local or uploaded to Roblox. When I open the place, it just shows the “Opening place…” screen forever, and prevents me from closing Studio, requiring me to force close it with Task Manager.
Another oddity, I have multiple accounts on Roblox Studio, and this only happens on one of the accounts but not the other, I don’t know why. I hope this will be noticed quickly, because this is urgent as it completely halts game development.
Expected behavior
I expect Studio to open the place up as normal, and not to be left hanging on the “Opening place…” screen.
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I’m also having the same issue, I am able to open small places essentially baseplates with a few assets, but anything with a map or actually having something will not load. Same situation even with local files that aren’t published, small ones open and big ones don’t.
Hello There! I hope you’re doing well.
Thank you for taking the time to submit this issue and for reading our message.
To help us move forward, we’d appreciate your support with a few questions:
- Is this issue still occurring on your device?
- If so, is it possible that you could you please send us a log & include a microprofiler dump ?
- Also what is your system information?
Don’t worry — we’ve got you covered!
You can find step-by-step instructions on how to generate and send the log How to post a Bug Report - Bug Reports - Developer Forum | Roblox
Following these steps will help us better understand the issue and work on a solution more efficiently.
Thank you again for your cooperation!
Yes, this issue is still happening, I’d like to add additional information:
small to medium place files do eventually load, but it takes about 2 to 10 minutes, large place files don’t load at all.
System information:
GPU: Intel(R) Graphics 530
Moeory: 8,0 GB
CPU: Intel(R) Core™ i5-6600 CPU @ 3.30ghz
I am not able to get log files
Can any of you share the place link with me? I’ll take a look. Thank you!
It’s a private, non published place.
can you share the place id in a private message?
