Targeted UDMUX Bypassing DDOS Attacks

Summary

For the last few weeks, our games servers have been targeted by Distributed Denial-Of-Service (DDOS) attacks by exploiters who have payed to access services to bypass UDMUX DDOS prevention; we have some extra information regarding this. These attacks have appeared to come in waves during certain times of day. Additionally, we have been asked to pay a ransom at the very start of when these attacks started.
These have been extraordinarily detrimental to players within our community, we also have some slight information regarding the origin of the attacks.

We’ve done a lot of internal research into our games mechanics and have not located any significant vulnerabilities within our codebase.

What we’ve tried

We have ruled out the following possibilities:

  • Remote Event Spam
  • Remote Function Spam
  • MessagingService Vulnerable Functions
  • Backdoors & Harsh Code
  • 3rd Party API related functions

Additionally we have checked:

  • ScriptProfiler
  • LuaHeaps & Server Memory
  • Network Statistics

Extra Notes

We have also detected a strong relationship between when our servers have been crashing and the MessagingService API.
This may likely possibly be related. In our game (including places) there’s only 2 occurrences of us using the MessagingService, which are out of reach, and both very protected & watched. In our dashboard, PublishAsync requests can be seen going from an average of 0 over a day, to a multiple hundred publish requests. On the other side, we have noted a total of 0 of received messages across our game during any of these attacks. This may be an in-direct relation, but it’s something to note.

We hope to find a solution and be able to restore some peace within our community and bring it back to normal soon!

A private message is associated with this bug report

15 Likes

This issue needs to be fixed, the bad actors make everybody in a server constantly get kicked for error code 277/such.

Some owners/similar have paid the ransom to the bad actors, which is no good, such as giving 25% of games revenue or so, this should not be the case, it needs to be fixed ASAP and perhaps a Roblox announcement or similar, so the owners/similar refund the ransom they gave to the bad actors/remove their % if was given..

7 Likes

I’ve just encountered the exact same issue with our servers
Game: Bobruisk RP
Screenshots:

1 Like

Duplicate of Games are susceptible to repeated DDoS attacks, resulting in >86% playercount decrease in my game.