TextBoxes receiving wrong character

On my friend’s desktop, when he inputs certain keys he gets another key altogether or nothing. It’s a US keyboard on a US keyboard setting. This does seem to happen only to him and only occurs in TextBoxes on roblox.

Anyway, here’s the “map” of what he inputs → what is put into the TextBox.
’ → " (single quote turns into double quote)
" → none (double quote does nothing)