Texture Pack error

Help and Feedback Art Design Support
1

Even though i have removed the SurfaceAppearance property i am still getting this error

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image561Ă—335 31.3 KB

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2

The reason this is still happening is that simply “removing” the SurfaceAppearance object often leaves the underlying properties (like the Texture ID or URL strings) still populated within the MeshPart’s metadata. The Marketplace uploader is scanning these data fields and seeing they are still pointing to an invalid location.

Here is how to perform a “deep clean” to fix this:

1. The Property Inspection (Crucial Step):
Even if you deleted the SurfaceAppearance instance, check the MeshPart properties again.

  • Look specifically for the TextureID or any other URL-based fields.
  • If you see any numbers or text inside those fields, delete them entirely so the field is blank (empty).

2. Check for Hidden Children:
Sometimes, a plugin or a previous export might have created a “Hidden” or “Disabled” object that the Marketplace validator can still see.

  • Use the Search bar in the Explorer (type “SurfaceAppearance”) while selecting your model. If anything shows up, delete it.

3. Reset the MeshPart:
If the errors persist, the MeshPart itself might have corrupted data from the original import.

  • Export the mesh to a .obj or .fbx file on your computer.
  • Delete the current MeshPart in Studio entirely.
  • Re-import the mesh as a fresh object. This will strip away all the old metadata and give you a clean slate.

4. Orientation Error:
For the “RightFootAttachment” orientation error:

  • Go to the Attachment inside that part.
  • Set its Orientation property manually to 0, 0, 0 in the Properties window to satisfy the uploader’s strict requirement.

Doing a clean re-import (Step 3) is usually the fastest way to get rid of “ghost” URLs that you can’t seem to find!

3

i would make sure that all of the texture ids are valid and that they arent taken down
also, can we see the property pannel of the surface appearance

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4

Thanks I will try the fixes suggested

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5

Tried this and no good. There is no texture id present in any part. I also tried the other steps you suggested and it does nothing i’m afraid.

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image688Ă—366 19.3 KB

6

Have you found a solution? I have the same problem.