Below are a few images of Textures just missing. This happens randomly, even after they have existed and were perfectly loaded in previously. Once it happens, all instances of that texture are hit with the issue, however wich textures are affected, and when, is not clear yet.
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Hello! I hope you’re doing well.
Thank you for taking the time to submit this issue and for reading our message.
To help us move forward, we’d appreciate your support with a few questions:
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Is this issue still occurring on your device?
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Could you please send us a log File?
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Also could you share a repro file?
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You can find step-by-step instructions on how to generate and send the log How to post a Bug Report - Bug Reports - Developer Forum | Roblox
Following these steps will help us better understand the issue and work on a solution more efficiently.
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Yes, still happening.
System Specs
- OS: Windows 11 Home (Build 26200)
- Device: Lenovo 90XE0000GF
- CPU: Intel Core i7-14650HX (16 cores / 24 threads, 2.20 GHz base)
- RAM: 16 GB DDR5 @ 5600 MT/s
- GPU: NVIDIA GeForce RTX 4060 (8 GB) + Intel UHD Graphics
- Storage: WD PC SN740 1TB NVMe SSD (C:) + Toshiba 1TB external USB (D:)
- Network: Realtek Gaming 2.5GbE Ethernet
Repro and log files contains private content; I was unable to DM the bug-files group (insufficient trust level/permissions). Happy to share via another channel if a staff member reaches out.
Yes, this randomly happens after the game is booted for 3-4 minutes. The reproduction is intermittent: some days it happens on every single Play/Stop cycle, other times it doesn’t happen at all on the same place and same machine.
System information:
- Windows 11 IoT Enterprise LTSC 2024 (build 10.0.26100)
- CPU / RAM: AMD Ryzen 9 9950X / 192 GB DDR5
- GPU: NVIDIA GeForce RTX 4090
- Studio version: 0.731.0.7310942 (64bit)
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Hello! I hope you’re doing well.
Thank you for taking the time to submit this issue and for reading our message.
It seems to be an issue to send the files in the Logs / Crash Dumps / Other Bug Files group.
for that problem, please contact customer support
Thank you again for your cooperation!
This might be it, I will test restarting studio the next time it happens and will mark the solution if it works. If not, I will proceed with contacting customer support to share my log files.