Hi all, about a year ago I obtained a license to the song “tornado” by Swedish band Wintergatan. I was told to upload the song, let it get taken down, and then to email songclearance@roblox.com and provide the license, so that they could reinstate the audio. A year has gone by, and my email has been been responded to nor has the audio been brought back. Ive followed up and sent new emails, all to no avail. As as last resort, I was suggested to make a bug report. I still have the license to this IP and would hopefully like to get this resolved for both me and other players facing similar issues.
Expected behavior
I should be able to email the songclearance email, provide the license to the IP being used, and have the audio reinstated properly/receive a message back.
That email hasn’t been in use for years. It was removed from the licensing agreement a few months ago as well.
I have been asking for years, though. I don’t understand why this isn’t a higher priority, given that the interest in licensed IP has been discussed at RDC for nearly a decade now.
This should absolutely be higher priority. Im going to leave this post up as its been escalated by a staff member and has been making its rounds, so the right people should see it and should understand the need.