The Roblox Freeze sometimes

Hello.

While playing the game called 8:20 PM, my screen looked like this.

The ping value was abnormally high, which interfered with gameplay.

Is this a server issue, or is it simply a problem with my device?

Expected behavior

The game system functions correctly and is not frozen by ping.

A private message is associated with this bug report

Hello There! I hope you’re doing well.
Thank you for taking the time to submit this issue and for reading our message.
To help us move forward, we’d appreciate your support with a few questions:

• Is this issue still occurring on your device?
• If so, could you please send us a Microprofiler Dump and PlaceID? (You can send them to the Private message attached this topic).

Don’t worry — we’ve got you covered!
You can find step-by-step instructions on how to generate and send the log How to post
a Bug Report - Bug Reports - Developer Forum
| Roblox
Following these steps will help us better understand the issue and work on a solution
more efficiently.
Thank you again for your cooperation!

Hello!

Thank you for the Reply!

I have discovered that the issue I reported (the freezing problem) occurs only rarely.

I also found that the likelihood of this freezing issue occurring increases depending on the server; however, since I do encounter it from time to time, I would like to provide the Place ID.

Unfortunately, I am not familiar with “Microprofiler Dumps,” so I am unable to provide one. I apologize for this.

If you don’t mind, could you please explain what a Microprofiler Dump is?

Place ID Here:
(1) 午後8時20分:リマスター | Robloxでプレイ