I’m posting this for a UGC creator who cannot access the DevForum.
The creator’s holder account, SISbKI, was reinstated after their appeal was approved. Despite the account being restored, the UGC group they own is still locked, and every UGC item published through the group is currently shown as archived and unavailable for sale.
Group name: ostracize
Group ID: 679606804
Group link: ostracize - Roblox
Holder account: SISbKI
It appears that the group restriction was not removed when the holder account was reinstated. This issue prevents the creator from accessing the group, managing its UGC items, and continuing their work.
We would appreciate it if the group and its associated UGC items could be reviewed and restored. Thanks!
Expected behavior
The group and impacted UGC items should be reinstated if their restrictions resulted from the same moderation action that was later overturned.
A private message is associated with this bug report