UGC Items stuck in Moderation for much longer than usual

Recently, me and many other UGC creators have noticed that our items are getting stuck in moderation for a long time. Normally it takes 1–2 hours, but now it’s taking quite a few hours or even almost a day for some creators. This seems unusual and might be a bug. I request you to please check this issue.

I’ve added links of some of my items that are stuck so that you can have a look at them.

A private message is associated with this bug report

8 Likes

I’m heavily experiencing this issue. I was wondering why my UGC item has been stuck in review for 5 hours :skull_and_crossbones:

5 Likes

I’m experiencing the same issue. It has been over 5 hours now. Why is it taking longer than usual today?

The issue seems to have fixed now.

i think this issue has started happening again ive been waiting 30 minutes for these items to get approved :sob::victory_hand:t2:

Currently happening with me as well :cry:

1 Like

Yeah, I think this issue reoccurs often because I am facing it again

We’ve recently seen a surge in creation traffic, which means more items are entering the moderation queue. Because of that increased volume, some reviews may appear slower, but they’re still within our expected 24-hour window.

Thanks for your patience and understanding!

6 Likes

Alright, thanks for sharing that :+1:

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