My Robux has not been unpending as expected. The amount of pending Robux in my account has remained the same for over a week (without adding on new additional sales), despite the fact that, according to the Developer Analytics, multiple sales should have already cleared and been added to my balance.
This issue is not specific to a single item or sale — it seems to affect all recent transactions (~30 days ago). The analytics show that the Robux should have been released, but my actual Robux balance has not increased, and the pending Robux amount has not gone down.
Please investigate this issue, as it seems like a delay or failure in the unpending process.
For 3D UGC items published to the Roblox Marketplace, the escrow period is 30 days — so if a full 30 days haven’t passed yet, there’s no point in investigating the report, since this has been Roblox’s consistent policy for years.
I’m sure I wrote in english because I did mention that over 30 days have already passed. The issue has persisted for more than a week after the escrow period ended, and sales continued during that time. So, this doesn’t appear to be a standard delay — it’s something worth looking into.