Hello,
I noticed a weird bug with one of my UGC items that’s already on the market, so it should have passed moderation. However, the thumbnail appears missing, specifically, the IconImageAssetId is returning 0.
To confirm, I checked the asset details API at:
https://economy.roblox.com/v2/assets/100720042471301/details
And the response shows:
"IconImageAssetId": 0,
This makes the thumbnail not show up anywhere, even though the item is live and purchasable.
I am not going to re-upload the item, i already paid the upload and publish fee 
Has anyone else experienced this? Could this be a delay in the system updating, or is it a deeper issue with the asset linking?
Would appreciate some insights or fixes from the Roblox team, this is affecting my UGC sales!
Thanks a lot!
Expected behavior
If everything was working correctly, the UGC item’s IconImageAssetId should return the valid asset ID of the thumbnail image after the item has passed moderation and is available on the market. The thumbnail should display properly in the catalog, inventory, and any UI referencing this asset. This ID should never be zero for assets that passed by moderation.
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