Unable to change subscription price

When I try to edit the price of a subscription, I get the error message “Something went wrong. Please try again later.”. I get the same error message when trying to delete a subscription.

Expected behavior

I expected the price of the subscription to change.

Page URL: https://create.roblox.com/dashboard/creations/experiences/7522816440/experience-subscriptions/EXP-3423558228691255854/configure

A private message is associated with this bug report

1 Like

after setting the subscription price absurdly high, it can’t be reverted and gives the same error:

1 Like

I got the error when trying to change the price from 49 robux to 99 robux.

1 Like

Experiencing this as well. Won’t let me change subscription price

1 Like

These roblox staff are so incompetent it’s unbeliveable

2 Likes

I’ve had three different staff members give me three different answers. Initially, I was told to delete the subscription and remake it to set a new price, which I did. Now, it’s not letting me use the same name, and I’m really confused. I haven’t received any further responses, so I guess we just keep waiting?

2 Likes

It’s wild honestly and what’s even wilder is that they’re getting paid to be this useless

1 Like

It gives me the same error when I try to delete the subscription.