I can’t open Roblox Studio at all. Whenever I open it, it tries to load, then loading freezes & displays me this error:
As well as this:
It doesn’t matter what place I open, it will persist always.
System Information:
OS: Microsoft Windows 11 Pro
CPU: 13th Gen Intel(R) Core™ i7-13650HX (2.60 GHz)
DirectX Version: DirectX 12
GPU 0: Intel (R) UHD Graphics
GPU 1: NVIDIA GeForce RTX 4060 Laptop GPU
GPU 0 Driver Version: 32.0.101.6790
GPU 1 Driver Version: 32.0.15.7283
RAM: 16.0 GB
Hello There! I hope you’re doing well.
Thank you for taking the time to submit this issue and for reading our message.
To help us move forward, we’d appreciate your support with a few questions:
Is this issue still occurring on your device?
If so, could you please send us a “program Dump” and your “log” file?
Don’t worry — we’ve got you covered!
You can find step-by-step instructions on how to generate and send the log How to post a Bug Report - Bug Reports - Developer Forum | Roblox
“ If you have a crash or freeze, include a program dump, reproduction information and your log files.”
Following these steps will help us better understand the issue and work on a solution more efficiently.
Thank you again for your cooperation!
I’ve managed to fix it! It was something related to my GPU. Probably overheating problems or the way my laptop works with Dual GPU’s.
What I’ve done is, I shutdown my laptop, let it rest for a while, turned it on & everything was working fine. However, I am still not 100% sure what exactly was the issue regarding this.
Hello there! I hope you’re doing well.
We are glad to read that the issue is no longer happening.
Thank you for taking the time to submit your request in the forum. We appreciate your collaboration in helping us improve.
If you encounter any further problems or issues, please don’t hesitate to report them again here.
Thank you for your support!
