When attempting to create a free private server on my account, I consistently receive a “Transaction Failed – We are having a problem completing your purchase. Please try again in a few minutes.” error message, no matter when I try.
This issue does not occur on my alternate accounts. Also, on this account, I can purchase private servers that cost Robux without any issue. The problem only occurs when trying to create free private servers.
There are no privacy restrictions, parental controls, or other limitations on my account that would block this. I have double-checked the settings.
It started happening recently (June 15, 2025)
No matter when I try, the problem always occurs. I have tested this multiple times across different days and games.
Since the issue seems specific to my account, I can’t reproduce it on other accounts. On my alt accounts, free private servers can be created just fine.
There are no special steps needed—just trying to create a free private server is enough to trigger the error on my account.
Browser and System Information
Browser: Opera GX 119.0.5497.86 (Chromium 134.0.6998.205)
I don’t think this is a case of hitting a limit, because it says “Try again in a few minutes.”
If I had reached the limit, I don’t think it would ask me to try again — it would probably show a different message.
I don’t have that many free private servers anyway. I’m not sure what the actual limit is, but I definitely have less than that.
I’ve had this before, I’m pretty sure it’s caused by roblox not properly displaying server count before you refresh
Refreshing will get roblox to realize you’ve already gotten a private server and it’ll blank out the button (why does it even mention a limit though if it’s very obviously 1 server only?)
But if you don’t refresh and you try to make another server in this state, this error should appear
Actually, I already did that, and the issue is still happening. Even a friend who logged into my account from a different device couldn’t create a private server.
We tried refreshing everything, but nothing worked…
It is possible that this is because you’ve hit the max on free private servers (across all games). The error message is just misleading. Try deactivating any free private server you have
Sorry for the late reply! As mentioned in the thread, your private server creations were being blocked because you reached the maximum number of free private servers across all experiences. The best solution here is to deactivate some of your other free private servers.
Then my report is about this error being misleading.
We’ve updated these private server error messages recently to be more informative. For example, this scenario should now give the following error:
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