Unable to view game Revenue before February 2022

Reproduction Steps

Once you’re on the Monetization Tab within the new Creator Dashboard you will need to change the Start Date to anything before February 2022.

I’ve tried different Browsers such as Chrome, Mozilla Firefox, Internet Explorer and Microsoft Edge.

Expected Behavior

Before the new Creator Dashboard was introduced, it was very simple to open the Developer Stats, change the drop down to monthly and view Total Revenue for every month. Now you can’t see anything prior to February which makes things very difficult to me and I’m sure for many other Developers as we need to keep track of Total Sales so that we can pay Percentages.

Actual Behavior

Once you follow the reproduction steps, it will then display all Revenue made between February 2022 and Present time but will not show anything prior to February.

As you can see in this screenshot, the daily revenue graph actually only starts in February leaving anything prior to be completely wiped?

Here is a Screenshot of me going back an Entire Year to August 24th 2021. As you can see, no data was been recorded prior to February 2022.


Workaround

For the time being I have been downloading my Monthly Revenue Data and then adding the Revenue Column together. As much as this works perfectly fine, it isn’t the most efficient or practical. Although if you’re desperate to see exactly how much was made each month, this is the best way to do it until this issue is resolved.

Issue Area: Roblox Website
Page URL: https://create.roblox.com/creations/experiences/2874020390/analytics/monetization
Impact: Moderate
Frequency: Constantly
Date First Experienced: 2022-04-12 00:04:00 (+01:00)
Date Last Experienced: 2022-08-25 00:08:00 (+01:00)
A private message is associated with this bug report

1 Like

Hi,

Thanks for reporting this issue. Given the monetization dashboard is a new feature, we can only backfill data to Feb. If you need your revenue data before that, please download the Revenue Report on developer stats page or check out “My Transactions”.

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