I encountered an issue while attempting to upload a new badge in PNG format. Unfortunately, the image became distorted during the process. It appears that the system inadvertently converted the PNG file to a JPG format, which resulted in the loss of transparency. Furthermore, I’ve been unable to update the badge image post-upload, as every attempt to do so results in an error.
Here is how the image appears after the upload:
However, it was intended to look like this:
I have previously uploaded the same badges without any issues, which leads me to conclude that the problem lies with Roblox’s system and not with my actions.
The issue I was experiencing has been resolved, thank you! However, I’ve encountered a new problem: I’m now unable to upload a new image to an existing badge. Whenever I attempt to save the changes, I receive the following error message:
It looks like this is a text moderation issue with the new badge image asset being created. The team is looking into fixing this. As a workaround for now, you can change the badge name to something else, upload a new image, then change the name back.
