Hello, I am posting here because I am unable to access my Roblox account and have been unable to resolve the issue through the standard recovery process.
I am the original owner of the Roblox account RedsReq, which is currently under the username {CombossKody}.
The account was compromised, and the unauthorized individual has repeatedly changed the account’s information, including the username, email address, security settings, and other account information. I have extensive evidence of ownership dating back to the account’s creation in 2019, including my original account-creation email, billing information, purchase receipts, account history, previous passwords, and evidence of previous successful recoveries.
I am requesting a manual review by a human specialist who can review the complete history of the account rather than relying only on the most recent information currently associated with it.
Previous Roblox Support Cases
I previously contacted Roblox Support regarding this account multiple times:
- Ticket Reference: 165128248 — March 31, 2026 – April 7, 2026
- Ticket Reference: 167913841 — April 27, 2026 – May 16, 2026
- Ticket Reference: 168353476 — May 1, 2026 – May 16, 2026
- Ticket Reference: 168868586 — May 6, 2026 – May 12, 2026
These cases concern previous compromises and recoveries of the same account.
History of the Compromises
The account has been compromised multiple times:
- March 27, 2026, approximately 9:00–10:00 AM CT: The account was compromised and I later successfully recovered it.
Picture/Proof:
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May 7, 2026, approximately 2:00–4:00 PM CT: The account was compromised again and I successfully recovered it again.
-
June 28, 2026, approximately 11:15 PM CT: The account was compromised again. This is the current compromise.
Unauthorized Email Changes
I received emails from Roblox confirming that the account email was changed through Roblox Support. I never requested or authorized these changes.
This is particularly important because it shows that the account information was changed after someone contacted Roblox Support
Picture/Proof:
After previous recoveries, the unauthorized individual was apparently able to regain access to the account. I believe this may have involved unauthorized recovery attempts through Roblox Support, because I received account-change notifications indicating that account information was changed through Support without my authorization. I also had weird third-party connections when I regained access like roseal etc. And took a picture when I still had access. Which I believe shows that I’ve been cookie logged.
Picture/Proof:
Also, Roblox had given me the opportunity to recover my account but denied my evidence I’ve sent for proof of ownership with an automated response “We’re sorry but we are unable to provide you with any further information or response regarding this inquiry”, despite proof.
Picture/Proof:
Original Account Information
Before the current compromise:
- Username: RedsReq
- Display Name: OgRed
I have the original email address that was associated with the account when it was created in 2019, as well as the original billing email and historical purchase information.
Picture/Proof:
Since the compromise, the unauthorized individual has repeatedly changed the username to make it hard for me to gain access, harassing me in my accounts biography.
Picture/Proof:
Username’s he’s changed associated with the compromised account include:
- okm0t46cvdjzm6nn4iv
- stopsteaiingmyacc42
- Sillygaming77
- Giratina000000000000
- LoopsOfFurys
- LITTEN0100101011010
- CombossKody (current)
The username continues to change while I remain locked out.
Purchase and Billing Evidence
I have extensive purchase history associated with this account, including PayPal receipts and Google Play purchase history dating back several years.
This includes purchases made long before the account was compromised.
Picture/Proof — Original/Older Purchases:
I also have more evidence of my original billing information.
Any purchases, Roblox Premium subscriptions, payment methods, billing changes, or other transactions that appeared on the account after the compromise were not made or authorized by me.
The unauthorized individual appears to have added their own billing information and a Premium subscription after gaining access to the account. These later transactions should therefore not be treated as evidence of legitimate ownership.
I can provide the original receipts and billing documentation privately if required.
When I regained access to my account, I couldn’t remove the billing email he’s put into my account, due to a roblox subscription.
Picture/Proof:
The unauthorized billing email appears to end in @s1.rip. I did not add or authorize this email address, it also shows that email is a disposable email adress.
Picture/Proof:
Security Changes
The unauthorized individual has also changed or added security information without my authorization, including:
- Activating an authenticator
- Adding a passkey
- Changing the account email
- Changing other account information
- Preventing me from accessing the account
Picture/Proof:
Picture/Proof:
Picture/Proof:
Account Damage
After the compromise:
- Account information was changed.
- The username was repeatedly changed.
- Badges and account progress were altered.
- Clothing groups were transferred or removed.
- One of my groups was locked or deleted.
- Group comments were deleted.
- An authenticator and passkey were added without my authorization.
- Clothing assets and group ownership were affected.
Affected communities include:
- RedsReq
- ShadowWear
Picture/Proof:
I still possess original clothing templates associated with these groups and can provide them as additional evidence of ownership.
Content Creation Evidence
The account has also been publicly connected to my content creation for years.
I have Roblox-related content associated with:
TikTok
- @redsreqq
- @ogredsreq
Twitch
- RedsReq
YouTube
- Rsdsreq
These accounts contain historical content connected to my Roblox identity and can provide additional evidence of long-term ownership.
Evidence Available
I can provide documentation including:
- Original account-creation email from 2019
- PayPal purchase receipts
- Google Play purchase history
- Historical billing information
- Previous passwords
- Account history
- Screenshots of unauthorized email changes
- Roblox emails confirming account changes
- Screenshots of unauthorized security changes
- Evidence of previous successful account recoveries
- Video showing that I can no longer access the account
- Original clothing templates
- Additional historical account information
Why I Am Requesting a Manual Review
I have repeatedly recovered this account through Roblox Support in the past, but the unauthorized individual later regained access.
Because this has happened multiple times, I am concerned that the current recovery process is relying too heavily on information that was changed after the account was compromised.
I have also received repeated automated responses despite providing extensive historical ownership evidence.
I am therefore respectfully requesting that this case be escalated to a human specialist who can review the complete account history, including information from before the compromises.
Requested Resolution
I respectfully request that Roblox:
- Escalate my case to a human specialist for manual review.
- Review my historical ownership evidence and previous support cases.
- Restore the account to my original email address.
- Restore my original billing email where appropriate.
- Restore stolen or improperly transferred account assets where possible.
- Remove unauthorized security and billing information.
- Secure the account against further unauthorized recovery attempts.
I am willing to provide any additional documentation necessary to verify that I am the original owner.
I have documented ownership of this account since 2019, including the original account-creation email, years of purchase history, historical billing information, previous passwords, account history, content creation history, and evidence of previous successful recoveries.
I respectfully ask that Roblox review the complete historical record of the account, rather than relying primarily on information that was added or changed after the compromise.
Thank you for your time and consideration.
