"Verifying you're a bot" fails to load and I cannot join any game

When clicking “Play” on any game, either on the website or in-app, a screen titled “Verifying you’re not a bot” appears, with an infinitely loading spinner captioned “Verifying browser…” below.

After a few minutes, the verification frame disappears completely, leaving only the title and white background, and the page is stuck. If I click on the top left X button, I am met with a “Join Error” pop up over the game’s background, saying “A Http error has occured. Please close the client and try again. (Error Code: 529)”.

I cannot join any game at the moment. Studio and the rest of the client features work, including the website, but not game joining. Please let me know what I can do to diagnose this issue.

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just use the roblox website, and not the app

The same behavior happens. This didn’t make a difference unfortunately.

Now the captcha started loading and I was able to complete it, so I’m marking this as solved.

1 Like