Very high PBR texture load failure rate

Bug Reports Engine Bugs
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1

Hi
My game [🐆] Savannah Life - Roblox has been experiencing a much higher PBR texture load failure rate than normal. Usually it only loads part of the texture (for example no NormalMap). This makes the model look shiny/unrealistic.

It doesn’t get fixed until the player rejoins and hopefully this time it will load the texture properly (no guarantee at all!).

~13M errors last 4 weeks:
image

Of which the majority (~10M) were this week:
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~3M last day:
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1 Like
2

Hi Apenz1!

Is this still happening for you? If so, could you send some sample logs, perhaps there is something interesting we can discover with internal tools if we had the specific asset IDs and/or order of operations.

Thanks!

3

Hi
Thanks for the follow-up.
The issue seems to have resolved itself. I see a greatly reduced error rate now.