Hello all! This is where you can find all the links to the guides and important information about Lion & Vision Hotels.
Receptionist Guides:
This is the receptionist Guide for Lion Hotels!
-THIS SHOULD ONLY BE USED BY THE RECEPTIONIST TRAINER-
When the helpers arrive make sure to tell them the following information:
Ask everyone if they have guides, Shift+ will check this also.
Do NOT hint to your trainee, this could lead to a kick from the server by a HR+ if they catch you.
After the host says something like: “Trainees are now dismissed, please choose the rank you want to speclise in”. Welcome to trainees, ask them how they are…
Rank Information (Lion):
Hello! This says information about all of the ranks.
Hotel Guest: They have no roles or responsibilities.
Awaiting Training: They are training to be a staff member, they need to attend a training to start working.
LR Roles:
Reception: They are expected about checking people in and out of rooms and answering any questions the guests may have.
Bar: They give people food and drinks and make sure everyone is well fed during their stay.
Security: They make sure the hotel is protected from explo…
Hosting Guides:
Hello! This guide should be used by Shift Leader+ for hosting training sessions. Please note that Shift Leaders can only host there first 2 sessions under the supervision of a Trusted SHR+. Any questions about hosting training or interviewing sessions should be sent to a TSHR.
— Information about what happens before training —
The host should join about 15 minutes before the training session, then open the server 10 minutes before it’s due to start Choose the trainers and name the trainees the…
A lot of imporant information such as who to contact if you have any questions are on the guides. If a HR can’t answer, then ask a Trusted SHR+. Have a good day.
Kind
