Hello all! This is where you can find all the links to the guides and important information about Lion & Vision Hotels.
Receptionist Guides:
This is the receptionist Guide for Lion Hotels!
-THIS SHOULD ONLY BE USED BY THE RECEPTIONIST TRAINER-
When the helpers arrive make sure to tell them the following information:
Ask everyone if they have guides, Shift+ will check this also.
Do NOT hint to your trainee, this could lead to a kick from the server by a HR+ if they catch you.
After the host says something like: “Trainees are now dismissed, please choose the rank you want to speclise in”. Welcome to trainees, ask them how they are…
Rank Information (Lion):
Hello! This says information about all of the ranks.
Hotel Guest: They have no roles or responsibilities.
Awaiting Training: They are training to be a staff member, they need to attend a training to start working.
LR Roles:
Reception: They are expected about checking people in and out of rooms and answering any questions the guests may have.
Bar: They give people food and drinks and make sure everyone is well fed during their stay.
Security: They make sure the hotel is protected from explo…
Hosting Guides:
Hello! This guide should only be used by Lion Hotel HR+ for hosting training sessions. Any questions about this should be sent to me.
The host should join about 15 minutes before the training session, then open the server 10 minutes before it’s due to start Choose the trainers and name the trainees the rank they would like to train for. About five minutes before you should enable PTS and you and the other HR should answer the trainees PTS. Anyone who speaks without PTS should be kicked. Then at…
A lot of imporant information such as who to contact if you have any questions are on the guides. If a HR can’t answer, then ask a Trusted SHR+. Have a good day.
Kind
