Visits not selectable for Campaign Objective in Ads Manager?

Help and Feedback Platform Usage Support
1

Hi,

The option to select Visits for Campaign Objective have always been selectable for me up until recently;

image
image884×271 27.9 KB

Why is that? I have experiences within the group and always been able to select this option, why is it disabled? Last time I put a sponsored ads for visits was last Friday and now I can’t do visits.

2

Just found out this http request is the reason why Visits isn’t selectable:

Request URL:
https://apis.roblox.com/ads-management-api/v1/universes

Request Method:
GET

Status Code:
404 Not Found

{
    "error": {
        "code": 5,
        "message": "rpc error: code = Internal desc = AMA-0011: internal server error. Failed to call list universe handler to Group service. RoleSetNotFound"
    }
}
3

i’m still experiencing this issue :sad: i have ad credit just sitting on my account that i can’t use because i can’t make campaigns using the visits option