Hello there,
A while back, the camera options had been removed from my accounts, and recently voice chat options were too. The reason to this is unknown, and my accounts are both verified via Phone Number. Another user had also posted to this forum experiencing this issue before, but that thread was locked, preventing me from posting on it.
Here is my main account’s settings page on Firefox:
This is the other account’s settings page via the Roblox app:
I do not know how to reproduce this issue, as it only happened to these accounts. If you are also experiencing this bug:
Through either the Roblox app or website, logged in as a user, go to the Privacy & Content Restrictions tab within the user’s settings page. Once there, click on the Communication button. Some of the communication features (Video and Voice Chat) have been removed, and for unknown reasons.
System Information:
Model: iMac14,1
Ram: 16GB
Operating System: Microsoft Windows 11 Pro 22H2
Browser: Mozilla Firefox 139.0 64-bit
Expected behavior
If this issue is related to the page being unfinished (Of course, lots of things are migrating to be safer to children!), revert it back to the previous design. If this is only applying to the accounts specifically, fix the permissions that were disabled.
The expected behavior is that the voice chat options and camera options are visible in this settings page.
A private message is associated with this bug report