Voice chat randomly gone from my game

[inkonsolable]

My voice chat is randomly gone and i cant hear anybody even thought im age verified and have had voice chat forever. When i visit https://voice.roblox.com/v1/settings it also confirms that i have voice chat enabled and i am not banned, as well as in my settings where i have voice chat enabled

{“isVoiceEnabled”:true,“isUserOptIn”:true,“isUserEligible”:true,“isBanned”:false,“banReason”:0,“bannedUntil”:null,“canVerifyAgeForVoice”:false,“isVerifiedForVoice”:true,“denialReason”:0,“isOptInDisabled”:false,“hasEverOpted”:true,“isAvatarVideoEnabled”:false,“isAvatarVideoOptIn”:false,“isAvatarVideoOptInDisabled”:false,“isAvatarVideoEligible”:true,“hasEverOptedAvatarVideo”:true,“userHasAvatarCameraAlwaysAvailable”:false,“canVerifyPhoneForVoice”:false,“seamlessVoiceStatus”:2,“allowVoiceDataUsage”:false,“seamlessVoiceVariant”:“”}

Expected behavior

I should be able to hear people and use voice chat as my account is eligible and id verified

[phri]

Clarifying - is this the case for every experience you join?

[inkonsolable]

yes, every voice chat supported game i visit i cannot use voice chat in

[circle2pi]

When you say you have “voice chat enabled”, did you turn on voice in the in-experience settings?

The setting will look like this:
https://en.help.roblox.com/hc/en-us/articles/34506487801364-How-do-I-turn-on-Voice-Chat

[Tim_Timmitus09 (Tim)]

Same issue, theres no option in settings ingame or in the website settings to enable it.

[Tim_Timmitus09 (Tim)]

theres no settings for it

[Pebbles4563 (Peb)]

Im having the exact same issue as you, I think its due to the fact that roblox is disabling VC for some users whilest rolling over to age based chat. I wish they were more transperant about that though because for all we know we may never get vc back.

Oh yeah, also if you go to this:

It will give you useful information weather its a bug or the rollover thing.
Basically if its the roll over thing the “denialReason” will be 3. (Also keep in mind this is just from my own research so I could be wrong but I fairly confident that I am correct)

[Tim_Timmitus09 (Tim)]

still dont have vc, idk how long i even have to wait

[GrevyCZE (Grevy)]

I had the same issue but i have checked the settings gui ingame recently and it looks like they moved the voice connection beside Experience Language.

[Tim_Timmitus09 (Tim)]

I dont have it there. I have verified as 16-17 aswell as verified email and phone number.