We could not open the place. Failed to fetch place info

Roblox Studio can’t open places because it “Failed to fetch place info.”, this only happens in places saved to Roblox and it works just fine with regular places. I am pretty sure this isn’t an internet issue as other apps such as normal Roblox work as intended.

I have no beta features enabled.

10 Likes

hey! first, could you send us your logs of this issue?
We’re facing an issue where you can still log into studio using cached credentials that have expired. If you log out and log back in, does that fix the issue?

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I have the same problem

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wow.. , could you send us your logs as well? we’ll get this investigated

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Was also having this issue. Can confirm that this solution worked for me, thank you!

1 Like

the issue was fixed, thank you!