Why are none of my asset image's loading?

Help and Feedback Art Design Support
1

I wasn’t quite sure where to post this as I don’t have access to bug reports, but I was just seeing if this issue is happening to me or if it was happening to any others.

Whenever recently uploading clothing, it seems that none of my asset images are loading which is obviously something I don’t want as no-one can see the clothing that I am producing. I haven’t changed anything in the way that I design the clothes or used any different software, it just seems to have stopped working.

Here is a screenshot of what I mean:

This is after clicking on the image: https://gyazo.com/05913076372718c070a150c658310afc

This is what it looks like on the ‘Store’ page of my group: https://gyazo.com/603def06d9ad80b9ac9085686e6f436b

I simply have no idea why this is happening and is really annoying as no-one can even SEE the clothes I am creating unless playing in game. Also, if someone could direct me in the right way to get this looked at that would also be great.

2

try waiting a bit longer? Your assets might be going through moderation right now, so it’s best to just give it time

3

They definitely still wouldn’t be going through moderation, for all the clothing I have uploaded previously they have all showed the asset image instantly. Also, one of the clothing that the image still isn’t loading was uploaded on August 28th, which definitely wouldn’t be going through moderation now.

1 Like
4

Happens to me too. Some images are imported almost instantly, and some images, never get uploaded.
Looks like those were rejected or something… At least for me, that happened to met 2 or 3 times, one of those images was accepted but only for 10 minutes, then it got censored

5

Happened to me a bit ago as well, It’ll probably get accepted in 30-60 minutes but will sometimes take longer

1 Like
6

If you refer back to my comments, one of my assets I uploaded on the 28th August is still not rendering. I have made a bug report via Roblox so I’ll see how that turns out. I do hope I can find a solution eventually as it’s quite annoying.