Why is this character not loading in correctly?

Hey Developers,

When I was working on my project I noticed that something was a bit off when I placed my NPC model into studio. I have a separate place that I specifically use to make that NPC which I then upload to Roblox but when I place it in a separate place it doesn’t load properly.

image Screenshot (122)

As you see the head spawns in a very weird spot and I really need to know how to fix this issue.

Thanks!