About Us
Zimba Tropical Resorts is a resort-based roleplay community & group on the platform of ROBLOX. We host daily events, from shifts to public events everyday. In this handbook, you are able to find information for staff, from Recipe Guidelines to the Management Intern Process.
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Staff Guidelines & Rules
While working as a staff member here at Zimba, we request you follow certain staff rules. This keeps our games & staff professional. Failure to comply with these rules will result in a punishment.
#1 | All Staff who are Housekeeping and above must use grammar. This includes capitals, correct spelling of words & punctuation.
#2 | We request our Staff remain professional while in our games, and when completing allied visits to a partner of Zimba.
#3 | Trolling as a staff member is prohibited, and will result in a consequence.
#4 | To keep the Zimba Community safe, we request you follow our Community Rules in-game and on our communications server.
#5 | Do not do anything silly, and use common sense.
Staff Operations Manual
COMMING SOON!
LR Promotion System
After passing your training, Housekeeping - Bxrtender aren’t able to train for a higher rank in the group.
Instead, you must get a certain amount of Staff Points to rank up. These points are able to be collected at the resort, and the following ranks get staff points for the following reasons;
Housekeeping
Housekeeping get 2 points for cleaning spills & dirty items around the resort. They need 200 points to rank up to Senior Staff.
Receptionist
Housekeeping get 2 points for checking guests in & out of the resort. They need 200 points to rank up to Senior Staff.
Bxrtender
Bxrtender get 2 points for every item they hand to a customer at the bar. They need 200 points to rank up to Senior Staff.
When you have enough points to rank up to Senior Staff, contact a Hotel Manager or above to promote you. It may take time, though.
Recipe Guide
As a Bartender (Bxrtender), you work in the Bar. Here, you can find all the recipes to make our refreshing beverages.
COMMING SOON!
Management Internship Process
When you are promoted to Management Intern, you will have to complete the Management Academy, which are hosted at the end of the month from the 16th to the 23rd.
The Management Academy is hosted by a Corporate Assistant+, and consists of several tests & quizzes about being a member of the Management Team. If you pass, you will be promoted to Hotel Supervisor, and officially be a member of the Management Team.
To be noticed for Management Intern, here are some guidelines that you must meet to be promoted.
Guidelines
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You must have a good record within Zimba and it’s SHRs. This includes no form of bullying; racism; bypassing; exploiting; trolling; raiding or abusing powers.
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You must have a clean record if you’ve been a MR or above before. This includes no more than 2 terminations as a MR+ or a blacklist.
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You must have worked at Zimba as a Low Rank for over 5 weeks.
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You must be in our communications server (13+) to become a Management Intern. Exceptions may be made to this rule rarely.
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Your account age must be over 80 days.
Group Role Descriptions
NON-STAFF
- Visitor
The Visitor Rank is the first role in the group. You can obtain this by clicking ‘Join Group!’
- Honoured Visitor
The Honoured Visitor role can only be obtained if; your a former HR+, you are a known member in the ROBLOX community or you are an Allied Representative.
- Suspended
The Suspended role is given to those who are Suspended from their job at Zimba for a certain period of time. This rank is un-obtainable unless you are suspended by a HR+.
- Awaiting Training
The Awaiting Training role is given to those who complete and pass the automated quiz. You can also obtain this rank by buying the Skip Application Donation pass.
LR
- Housekeeping
The Housekeeping rank is given to those who pass a training for the ‘Housekeeping’ rank. They clean the resort and rooms throughout the day. You can also obtain this via rank donation.
- Receptionist
The Receptionist rank is given to those who pass a training for the ‘Receptionist’ rank. They check-in and check-out all the visitors that join our resort. You can also obtain this via rank donation.
- Bxrtender
The Bxrtender rank is given to those who pass a training for the ‘Bxrtender’ rank. They serve customers at the bar within the resort. You can also obtain this via rank donation.
- Senior Staff
The Senior Staff rank is given to those who obtained 200 Staff Points after being Housekeeping, Receptionist or Bxrtender. Their job is to patrol the hotel, and are in charge when a MR+ is not present. You can also obtain this via rank donation.
MR
- Management Intern
The rank Management Intern is given to those who have passed MR applications, or have been noticed by a HR+ for a promotion. They mainly supervise the hotel, and assist staff & visitors.
- Hotel Supervisor
The Hotel Supervisor supervises operations aspects at the hotel. They help run daily operations at the resort.
- Lead Supervisor
The Lead Supervisor also supervises operations aspects at the hotel. They assist in running daily operations at the resort.
HR
- Assistant Manager
The Assistant Manager supervises operations at our hotel & assist run the trainings. They are a vital part in running daily operations.
- Hotel Manager
The Hotel Manager hosts the trainings for LRs, aswell as supervising & managing the hotel throughout the day. They have a vital part to play in Zimba.
- Senior Manager
Aswell as the Hotel Manager, the Senior Manager hosts trainings for LRs. They are the lead manager of the hotel, and supervise it throughout the day.
- Executive Assistant
The Executive Assistant is tasked with supervising & managing the hotel, aswell as assisting with day to day operations. They are the last member of the High Rank team.
SHR
- Executive Board
The Executive Board Team are tasked with dealing with reports, managing the hotel and coordinating the day-to-day operations. It is the first SHR rank.
- Executive Director
The Executive Director deals with reports, managing day-to-day operations and managing the hotel. They also assist with running the groups operations.
- Corporate Assistant
The Corporate Assistant dealing with reports, managing & coordinating day-to-day operations, managing the hotel & assisting with running the groups operations.
- Corporate Officer
The Corporate Officer deals with reports, coordinates the groups operations & day-to-day operations and any issues that pop up. They are the last SHR rank.
CORPORATE
- Vice Chairman
The Vice Chairman deals with much of the admin side of Zimba. They will also coordinate the groups operations. They also deal with reports within Zimba. They are the first rank of the Corporate team. You can only obtain this by promotion from the Queen Zimba.
- Chairwoman
The Chairwoman manages & coordinates group operations, aswell as other aspects of Zimba, such as managing the communications server. You can only obtain this rank by promotion from the Queen Zimba.
- Chairman
The Chairman manages & coordinates group operations, aswell as other aspects of Zimba, such as managing the communications server. You can only obtain this rank by promotion from the Queen Zimba.
- Queen Zimba
The Queen Zimba founds & owns Zimba Tropical Resorts. They deal with less of operations, and more of the admin.
THE HOLDER
- THE PROTECTOR
The Protector holds the group. This account does not reply or accept any friend requests, and is owned by maddysIife.
If you have any inquires or concerns, please contact a member of the Senior High Rank or Corporate Team, as we’d love assist you. You are also able to message the Support Bot here.
© Zimba Tropical Resorts, all rights reserved
Last Update: 09:03 19/02/2021